About Us

Our Store and Service Standards

For an accurate overview of our store and service standards, the practical result is that melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

For clear guidance on our store and service standards, we apply this requirement: our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

Our Product Focus

When reviewing our product focus, the relevant commitment is that size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

How to Reach Us

To keep customer expectations clear about how to reach us, our established approach is that contact support@melinglen.shop or 512-534-4479 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinglen.shop

Phone: 512-534-4479

Physical address: 3539 Brentwood Dr, Denton TX 76207, United States