Shipping Policy

United States Shipping

For a concise explanation of united states shipping, the following rule applies: melin ships only within the United States. Standard shipping is free for every U.S. order.

For clear guidance on united states shipping, our service position is that orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

Delivery Issues

As part of our standards for delivery issues, customers should understand that customers must provide a complete delivery address. Contact support@melinglen.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

For practical reference regarding delivery issues, customers should understand that if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

To make our requirements clear for taxes, the practical result is that applicable taxes are collected as required by law.

Contact

For an accurate overview of contact, the practical result is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinglen.shop or call 512-534-4479.

Tracking

When considering tracking, our service position is that a tracking number is provided when the order ships and is sent using the contact information supplied at checkout.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinglen.shop

Phone: 512-534-4479

Physical address: 3539 Brentwood Dr, Denton TX 76207, United States