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Customer Support

To keep customer expectations clear about customer support, we apply this requirement: melin assists with products, orders, shipping, returns, exchanges, payments, privacy requests, and general questions.

When considering customer support, this policy confirms that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Include the order number in order-related messages.

Contact Details

Business name: melin

Trade name: melin

Email: support@melinglen.shop

Phone: 512-534-4479

Physical address: 3539 Brentwood Dr, Denton TX 76207, United States

Returns

To set precise expectations about returns, the controlling expectation is that do not send a return until return instructions and a prepaid label or equivalent free return arrangement have been provided.