Payment Policy

About Credit/Debit Card

For transparency around about credit/debit card, this policy confirms that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.

To explain our approach to about credit/debit card, our operating standard is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.

Billing Accuracy, Taxes, and Credits

For transparency around billing accuracy, taxes, and credits, the applicable commitment is that customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.

As part of our standards for billing accuracy, taxes, and credits, the requirement is as follows: approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.

How to Reach Us

For dependable guidance on how to reach us, the customer-facing rule is that payment questions may be sent to support@melinglen.shop or 512-534-4479 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Card Authorization and Payment Security

For practical reference regarding card authorization and payment security, we apply this requirement: payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.

For customer confidence in card authorization and payment security, our service position is that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinglen.shop

Phone: 512-534-4479

Physical address: 3539 Brentwood Dr, Denton TX 76207, United States